Jules H Red

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Verified Reviewer

I can't log into my account and I have tickets for this Friday

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You guys can't let someone through with your special offers and everything that you put in front of your lines it's just a way for you to avoid people's problems I cannot log into my even bright account and I brought tickets for this Friday I am totally pissed off and discouraged I will never buy tickets from this organization again I recommend you stay away from this place
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Loss:
$60
Cons:
  • Are w con

Preferred solution: I just want my tickets for kingsfly comedy show this Friday you guys won't even let me log into my account

User's recommendation: Stay away from this place

Susana G Gpu

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Verified Buyer
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Verified Reviewer

I need my money back

Eventbrite - I need my money back
Eventbrite - I need my money back - Image 2
Need my money back they canceled the event and I need my money back into my account and this was for August 22 of 2020
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Loss:
$470
Pros:
  • Sound good
Cons:
  • Never did the events
  • And they never want to return the money that they owe me back

Preferred solution: Full refund

User's recommendation: Never get tickets from them eventbrite

Geraldine R Zsf

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Verified Buyer

Tickets purchased

Eventbrite - Tickets purchased
I'm supposed to purchase a ticket that will be held in Winnipeg Mabitoba however I accidentally purchased it under New York. I would like a refund for it
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Loss:
$217

Preferred solution: Full refund

Patricia N Hxj

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Verified Reviewer

Cannot retrieve my tickets to print.

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You keep telling me my email and password are incorrect. Would you believe its exact same as when I paid for my tickets for event on 9th March, booking them on 6th February. Im a senior citizen and I really havent Time etc. weaving my way round this torment . I will never ever again purchase tickets through Eventbrite . My receipt is in my mail box from PayPal. Please just let me print my tickets. Patricia Nolan
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Preferred solution: Just to be able to print off my tickets but site keeps telling me my email and password are incorrect which they are not, exactly same as when I paid for tickets. This is unbelievable and has taken up so much time already. It’s a farce.

Chris R Vml

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Verified Reviewer

I try to contact them by phone and sent over 25 emails and i never received an answer

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I did bought 2 tickets for 1000$ and in my eventbrite account i dont have the option to edit my order and change the name on my ticket as i cant go to the event i wanted to sell them to a friend amd i sent over 25 email to get help and never had an answer very poir customer service ever
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Loss:
$1000
Pros:
  • Easy app
Cons:
  • Poor customer service

Preferred solution: I want to be able to edit my order to change name on my ticket to sell them to a friend as i cant go to the event

User's recommendation: Never buy ticket from eventbrite

Anonymous
map-marker Atlanta, Georgia

Illegal use of my likeness!

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No help and no response. They have my image posted for ticket sales without my consent! My likeness is used by an organizer on Eventbrite. I requested that it be taken down but if you Google the event there I am with an Eventbrite logo banner over my likeness!
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User's recommendation: Don’t use

Dan A Lgc

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Verified Buyer
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Phony band at event on New Year’s Eve.

Eventbrite - Phony band at event on New Year’s Eve.
Original review Jan 12, 2024
Booked New Years Eve event through Eventbrite for Greggie and the Jets to perform at pineapples in Melbourne Florida. Left after the second song because it was some guy that showed up with a band and said that they were Greggie and the Jets 2.0. They sucked!
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Loss:
$61
Pros:
  • Vent bright usually has a great selection that they used to pick from
Cons:
  • This time it was disturbingly disappointing
  • Unfortunately

Preferred solution: Full refund

User's recommendation: Choose wisely with Eventbrite. Have never had a problem in the past, but seems to be very difficult to try and reach them to express my concern.

FERNANDO A Xus

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Verified Reviewer

Refund not received

Eventbrite - Refund not received
Requested a Refund in May 2023 and after multiple emails (not possible to speak with anyone) received it in November 2023
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Cons:
  • Reliability

Preferred solution: Apology

User's recommendation: Avoid

Crystal C Frl

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Verified Reviewer

Reschedule purchased tickets not used

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I purchased 2 tickets to Puff, Pass and Paint for November 18th,2023 for my sister and I! My sister had 2 heart attacks on the same day therefore her condition at the time changed our plans! I would like to reschedule the event for Saturday June 15th, 2024! I also would like to know that if my sister is unable to attend this time, can I bring someone else to utilize my sisters ticket! My sisters name is Michelle Atkins with order number: 807781**** and my name is Crystal Cole with order number:807779****! This order was made under my email: Mskittyghostdoggs@***.com Thank you, Crystal Cole
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Loss:
$65
Pros:
  • Eventbrite is very convenient i like the service
Cons:
  • Difficulty trying to reach out to reschedule an event

Preferred solution: Reschedule tickets not used for Puff, Pass and Paint! Reschedule event for Saturday June 15th, 2024

James P Prp

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Verified Buyer
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Verified Reviewer

All the contact information here is false fyi

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Eventbrite - All the contact information here is false fyi
Eventbrite - All the contact information here is false fyi - Image 2
Eventbrite - All the contact information here is false fyi - Image 3
Event changed both time and location and eventbrite's page and app kept saying it couldn't connect to the server (false). Then when using their offered support, I was told I had to contact the event producer because eventbrite couldn't offer a refund. Its looking like I'm out $100. Also the app ratings make it seem like it's the best. I highly recommend people angry at their treatment leave a bad review to warn others off. Also contact the businesses you done business in the past that use this service. Let them know how you were treated and if they continue to use this service, you will no longer be attending their events.
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Loss:
$100
Pros:
  • Never had a problem until now
Cons:
  • No customer service

Preferred solution: Full refund

Saido F

Refund issues

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Hello I want my refund back Ive been texting this since yesterday, Im just going to call my bank now since there is no way to get in contact with yall, no email, no number, I dont know what else to do
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Loss:
$57

Preferred solution: Full refund

Kevin C Ytd

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Verified Reviewer

My money

Some how I got 6 tickets and only needed 2 and so I need a refund for 4 tickets. Please help me get. I don't want 6 tickets I only need 2. Refund is what I am looking for
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Loss:
$130
Pros:
  • Good tickets
Cons:
  • Poor customer service

Preferred solution: Full refund

Beverly A Wyd

Did not receive an email with my tickets.

Have not received Tix for a 3/16 event. Please email Tix to bander46@***.net!!!*****$$$$$&&&&&####
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from here

Cathy M Ayz

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Verified Reviewer

Missing payment

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Need my money wrong email address in your system called the owner of the address they do not have the money where is it
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Loss:
$1250
Pros:
  • Easy and useful portal
Cons:
  • Cant reach anyone

Preferred solution: Deliver product or service ordered

Magdalen Vwc

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Verified Reviewer
| map-marker Overland Park, Kansas

Unfulfilled Intersction

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Bought tickets to an event a week ago. They immediately took payment and I have not received my tickets. Trying to contact customer service was a nightmare. In the future, if tickets must be purchased through them, I will decline the event.
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