Contact Eventbrite Customer Service
Eventbrite Phone Numbers and Emails
Toll-Free Number:
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(888) 201-2414
Events/ Guest Relations:
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(866) 902-2531
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(855) 326-9945
Eventbrite Emails:
How to Contact Eventbrite Customer Service?
Most Popular Number:
| Total calls: 4 846 | Issues resolved: 56 | Last call: May 15, 2025 |
Eventbrite Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Eventbrite Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Eventbrite is 8882012414. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 16% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Eventbrite may ask you for the following information to identify you as a customer: first and last name, nothing or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Eventbrite Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Eventbrite is 8882012414. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 16% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Eventbrite may ask you for the following information to identify you as a customer: first and last name, nothing or phone number.
People call Eventbrite mainly because of request for information, refund and product/ service.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Eventbrite is legal@eventbrite.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Eventbrite Website:
Eventbrite Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
209 10th Ave S STE 300
Nashville,
Tennessee 37203-4163
10-11 Charterhouse Square,
London, UK EC1M 6EE, GB
Eventbrite Customer Service Reviews
Eventbrite customer service could not help me with my concern and suggested I contact the organiser.
No means of contact if anything goes wrong. You try phoning and you cannot speak to an actual person
How Good is Eventbrite's Customer Service?
Summary of Eventbrite Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eventbrite?
Request for Information Question:
- “First time using Eventbrite platform, I have some questions that I need answered to make sure that everything was set up correctly. Are you guys able to see it and how do I publish it?”
- “I need to talk about my account”
- “To talk about my refind”
Refund Question:
- “Refund info”
- “Tickets refunded”
- “Refund”
Product/ Service Question:
- “Setting up payment”
- “Can't find my tickets I purchased”
- “Can’t find tickets”
Payments and Charges Question:
- “Charges on my card are not valid for this charge”
- “Charge on card that is fraudulent”
- “Fraudulent charge”
Account Question:
- “They are stealing bank account information and refusing to deposit money into accounts”
- “Account set up”
- “Accessing my account via password not onetime code”
Shipping and Delivery Question:
- “Have not received payout for my event and I have accidentally deleted the event from my dashboard. I had started the event twice and thought I was deleting the one I did not use. The event was called “dreamer, the Steve Spurgeon experience” on Ma”
- “Wrong location on reservation”
- “Have not received my tickets”
Return/ Replace Question:
- “Changing ticket time for group”
- “This is my first time using Eventbrite. I need to make sure that everything is correct. Set up before I try to publish it and how do I publish it so people”
- “Change bank information for deposits”
Activation/ Cancellation Question:
- “The event I booked cancelled on us and has not issued a refund”
- “Cancel subscription”
- “My tickets for tonight activities have been canceled”
Website/ Application Question:
- “Problems with website”
- “Trouble with site”
- “Site not processing”
Staff Question:
- “Customer service”
- “Speak to customer service”
- “To soesk witj a live customer service representative”
Cards Question:
- “Can't purchase tickets for black coffee no matter what card I use”
- “Organizer app failed to process cards”
- “Wrong credit card used for purchase”
Employment Question:
- “USCIS Job fair”
- “Employment”
- “1099-k is incorrect”
Other Question:
- “Cannot find my tickets”
- “Fees”
- “Payout problem”
Compare Eventbrite Customer Service To
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