
Eventbrite
Eventbrite Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eventbrite has 1.5 star rating based on 489 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Eventbrite to a friend or colleague.
- Rating Distribution
Pros: Easy to buy tickets, Was okay until recently, Online.
Cons: Never answer, No customer service, Impossible to contact.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eventbrite has 1.5 star rating based on 489 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Eventbrite to a friend or colleague.
- Rating Distribution
Pros: Easy to buy tickets, Was okay until recently, Online.
Cons: Never answer, No customer service, Impossible to contact.50% of users think that Eventbrite should improve its Customer Service.
82% of users say that they won't use Eventbrite in the future for similar services or products.Recent recommendations regarding this business are as follows: "The fees are fair and they do a great job! Lots of tools to help you be successful. I made a mistake with my number and the problem I’m having getting paid out is of my own making. It’s just hard to get a hold of a human being to help.", "don’t ever use Eventbrite", "Avoid.", "Absolutely don’t use these giys", "Stay away".
Most users ask Eventbrite for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Eventbrite will not allow me to log in.the link says it is invaild
I paid $48 for this ticket. This company is a scam and when you click the link it will say the link is invalid.
I have called the number, talk to the AI chat box, and all it does is take me back to the very beginning. I need this class for court and I can get no help or cannot sign on at all
User's recommendation: Don't purchase these tickets!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPanda festival waiting list
I was told their is a waiting list even tho tickets was purchased in advance and there's a chance I can't get into the event.
- Online tickets
- Does not tell you therea waiting list after you purchased tickets
Drag Show was not a show at all
We went to a drag show that was not a show. A bunch of men dressed up dancing through the audience asking for money.
One performer had BO/Urine smell so bad Every time he went in front of us with a hat to contribute was just awful.
We left in the middle of third guy. None of the performers knew the words to any of the lip sync.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are stealing bank account information and refusing to deposit money into accounts
I'm furious. I've been dealing with this for the moments today, trying to get an email or a phone number to them, and finally got a hold of somebody who did the exact same thing that the AI chat did.
The lady was completely ignorant to protocol when it comes to somebody being owed money, and they were like, 'Oh, if you log in.' I said, 'Do you realize that you told me to go to my account? Do you realize that you told me to go through these files? How could I have done all of that if I wasn't logged in?' You're just trying to recycle what you're saying.
That doesn't make it go away, the fact that I'm owed this money from my account. I put my bank account information in.
Preferred solution: Full refund
User's recommendation: don’t ever use Eventbrite
Organizing events and they are no help
I set up a page for my brand and then created 2 events through that "organization" page. When i return to the site I could no longer see the organization page.
Attempts to call and get help lead nowhere.
Spoke to secretary of the sales team who literally said "no support for creators".
Eventbrite showed up on my social media feed so I commented with my experience. When i sat at my computer a little later my events were already on my screen. I figure their social media team messaged someone who fixed the issue.
Thought the problem was solved but when I had to log back in my organization page and the events dissapeared.
I dont know who is buying tickets.
I have called 877-620-**** about 15 times and it hangfs up after a few minutes on hold. Every time.
User's recommendation: Avoid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLight festival las Vegas Nevada/mesquite
Is the event may 3 like I paid for ? The ticket says may 3 but when I click on ticket , it says sometime in June !!
It's may 3 , we've driven over 250 miles & no event ! I want re embracement for our tickets , motel room & gas !
- Unkown
- Unknown
Preferred solution: Full refund, motel expense , and gas money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t launch event I’m hosting
I set up a global event posting in several locations across the world. I double-checked to make sure all the time zones and times were correct. Three things happened:
- When I look at the events I created, they show that everything is listed in the correct time zones. However, when I look at them publicly, they appear at different times. Even though when I click on the event, it's correct again.
- Even though the events are supposed to be happening right now, and I double-checked, Eventbrite is still saying it's upcoming.
- I linked my Zoom account to the events, which worked fine during the setup and saved the event. However, now when I check it, I received a notification that Zoom doesn't work for recurring events.
I tried calling Eventbrite and none of the numbers work.
It's been almost half an hour since my event was supposed to start and no one is able to connect. (I can't find messages from attendees either to assist them.)
It took me a long time to post all these events. I'm very frustrated and I've also disappointed the women who set time aside to attend this valuable global leadership roundtable event I'm hosting.
- Design and set up tools are very easy
- No easy way to share events in multiple places
Preferred solution: These issues have wasted my time, harmed my credibility, and could impact future attendance. I want tech issues addressed promptly and I would deeply appreciate a $100–$200 credit toward boosting the rescheduled event.
User's recommendation: You may have to post Zoom link right on event description—despite the risk of spammers. I’m open to other ideas.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Could not find anyone to locate the tickets I purchased.
Purchased tickets, didnt receive confirmation email. In addition, the tickets were not in my account.
Talk to agent
Unable to talk to talk to supervisor very unprofessional and unable to buy tickets over the phone. Need to change these things
Issues with tickets
Was sent the wrong QR code for tickets and have been trying to get to someone to fix it. Its all automated and the only person I did get said they couldnt help and hung up on me. This is a really bad company if you need emediate assistance on your purchase
User's recommendation: Absolutely don’t use these giys
Selling fake tickets
LBought ticket on Eventbrite and the ticket is not through AXS and is fake. No way to contact company.
User's recommendation: Stay away
Event not as described
Requested refund event not as described and impossible to get a response from anyone. Was not the pop up experience they expressed in the as they ran.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of ticket with out authorization
I bought a ticket for an event months ago with Eventbrite, scheduled for this Friday, only to find out it was cancelled two days ago by Eventbrite without my consent. I would like to have my ticket.
- Easy accesbilty
- Cancelling tickets with out consent
Preferred solution: My tickets for the event that on friday
User's recommendation: Good website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill trying to resolve it, but I am not a “pissed” Customer. I’m sure we’ll work things out. Appreciate everything you do to help people be successful!
I updated my payout info but have not received the payout for my event held on May 3 2025
Have not received payout for my event and I have accidentally deleted the event from my dashboard. I had started the event twice and thought I was deleting the one I did not use. The event was called dreamer, the Steve Spurgeon experience on Ma
Preferred solution: Just some help and assurance that the money from my event is now being sent to the right account. Maybe you only deposit on certain days. Just looking for the right information.
User's recommendation: The fees are fair and they do a great job! Lots of tools to help you be successful. I made a mistake with my number and the problem I’m having getting paid out is of my own making. It’s just hard to get a hold of a human being to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges on my card are not valid for this charge
Charges were put on my credit card that are not mine! I want them removed! I don't even know what they are, therefore please help me with this action!
Preferred solution: Full refund
Companies Similar to Eventbrite
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.