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Eventbrite

www.eventbrite.com
What is your customer experience with Eventbrite?

Eventbrite Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Eventbrite has 1.5 star rating based on 489 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend Eventbrite to a friend or colleague.

  • Rating Distribution
  • Pros: Easy to buy tickets, Was okay until recently, Online.
    Cons: Never answer, No customer service, Impossible to contact.

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Media from reviews

Eventbrite - I need to be added to the Super Oldies Jam as a organizer
Eventbrite - Drag Show was not a show at allEventbrite - TicketEventbrite - Ticket - Image 2Eventbrite - They send my ticket to wrong emailEventbrite - Can’t launch event I’m hostingEventbrite - Can’t launch event I’m hosting - Image 2
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Top Eventbrite Reviews

Positive Review

"Cancellation of ticket with out authorization"

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I bought a ticket for an event months ago with Eventbrite, scheduled for this Friday, only to find out it was cancelled two days ago by Eventbrite without my...

Critical Review

"Panda festival waiting list"

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I was told their is a waiting list even tho tickets was purchased in advance and there's a chance I can't get into the event.

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Taran Iew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Eventbrite will not allow me to log in.the link says it is invaild

I paid $48 for this ticket. This company is a scam and when you click the link it will say the link is invalid.

I have called the number, talk to the AI chat box, and all it does is take me back to the very beginning. I need this class for court and I can get no help or cannot sign on at all

View full review

User's recommendation: Don't purchase these tickets!

Abri Twp
map-marker Sacramento, California

I need to be added to the Super Oldies Jam as a organizer

Eventbrite - I need to be added to the Super Oldies Jam as a organizer

I have been invited to view ticket sale but I need the password and to be added as an organizer. I need to see the reports .

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Jeslyn M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Panda festival waiting list

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I was told their is a waiting list even tho tickets was purchased in advance and there's a chance I can't get into the event.

View full review
Loss:
$50
Pros:
  • Online tickets
Cons:
  • Does not tell you therea waiting list after you purchased tickets
Blake Ydn
map-marker New York, New York

Drag Show was not a show at all

Eventbrite - Drag Show was not a show at all

We went to a drag show that was not a show. A bunch of men dressed up dancing through the audience asking for money.

One performer had BO/Urine smell so bad Every time he went in front of us with a hat to contribute was just awful.

We left in the middle of third guy. None of the performers knew the words to any of the lip sync.

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Faith A Caw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are stealing bank account information and refusing to deposit money into accounts

I'm furious. I've been dealing with this for the moments today, trying to get an email or a phone number to them, and finally got a hold of somebody who did the exact same thing that the AI chat did.

The lady was completely ignorant to protocol when it comes to somebody being owed money, and they were like, 'Oh, if you log in.' I said, 'Do you realize that you told me to go to my account? Do you realize that you told me to go through these files? How could I have done all of that if I wasn't logged in?' You're just trying to recycle what you're saying.

That doesn't make it go away, the fact that I'm owed this money from my account. I put my bank account information in.

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Preferred solution: Full refund

User's recommendation: don’t ever use Eventbrite

Anonymous
map-marker Toronto, Ontario

Organizing events and they are no help

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I set up a page for my brand and then created 2 events through that "organization" page. When i return to the site I could no longer see the organization page.

Attempts to call and get help lead nowhere.

Spoke to secretary of the sales team who literally said "no support for creators".

Eventbrite showed up on my social media feed so I commented with my experience. When i sat at my computer a little later my events were already on my screen. I figure their social media team messaged someone who fixed the issue.

Thought the problem was solved but when I had to log back in my organization page and the events dissapeared.

I dont know who is buying tickets.

I have called 877-620-**** about 15 times and it hangfs up after a few minutes on hold. Every time.

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User's recommendation: Avoid.

Lisa c Ptg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Light festival las Vegas Nevada/mesquite

Is the event may 3 like I paid for ? The ticket says may 3 but when I click on ticket , it says sometime in June !!

It's may 3 , we've driven over 250 miles & no event ! I want re embracement for our tickets , motel room & gas !

View full review
Loss:
$300
Pros:
  • Unkown
Cons:
  • Unknown

Preferred solution: Full refund, motel expense , and gas money

Billie A Xwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t launch event I’m hosting

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Eventbrite - Can’t launch event I’m hosting
Eventbrite - Can’t launch event I’m hosting - Image 2

I set up a global event posting in several locations across the world. I double-checked to make sure all the time zones and times were correct. Three things happened:

- When I look at the events I created, they show that everything is listed in the correct time zones. However, when I look at them publicly, they appear at different times. Even though when I click on the event, it's correct again.

- Even though the events are supposed to be happening right now, and I double-checked, Eventbrite is still saying it's upcoming.

- I linked my Zoom account to the events, which worked fine during the setup and saved the event. However, now when I check it, I received a notification that Zoom doesn't work for recurring events.

I tried calling Eventbrite and none of the numbers work.

It's been almost half an hour since my event was supposed to start and no one is able to connect. (I can't find messages from attendees either to assist them.)

It took me a long time to post all these events. I'm very frustrated and I've also disappointed the women who set time aside to attend this valuable global leadership roundtable event I'm hosting.

View full review
Pros:
  • Design and set up tools are very easy
Cons:
  • No easy way to share events in multiple places

Preferred solution: These issues have wasted my time, harmed my credibility, and could impact future attendance. I want tech issues addressed promptly and I would deeply appreciate a $100–$200 credit toward boosting the rescheduled event.

User's recommendation: You may have to post Zoom link right on event description—despite the risk of spammers. I’m open to other ideas.

Lane Ezv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yorktown, Virginia

Could not find anyone to locate the tickets I purchased.

Purchased tickets, didnt receive confirmation email. In addition, the tickets were not in my account.

View full review
Anonymous
map-marker Akron, Ohio

Talk to agent

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Unable to talk to talk to supervisor very unprofessional and unable to buy tickets over the phone. Need to change these things

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Marcha Fan
map-marker Katy, Texas

Issues with tickets

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Was sent the wrong QR code for tickets and have been trying to get to someone to fix it. Its all automated and the only person I did get said they couldnt help and hung up on me. This is a really bad company if you need emediate assistance on your purchase

View full review

User's recommendation: Absolutely don’t use these giys

Cru Wna
map-marker Denver, Colorado

Selling fake tickets

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LBought ticket on Eventbrite and the ticket is not through AXS and is fake. No way to contact company.

View full review

User's recommendation: Stay away

Arisbeth Sda
map-marker Old Bridge Township, New Jersey

Event not as described

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Requested refund event not as described and impossible to get a response from anyone. Was not the pop up experience they expressed in the as they ran.

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Firdose R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation of ticket with out authorization

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I bought a ticket for an event months ago with Eventbrite, scheduled for this Friday, only to find out it was cancelled two days ago by Eventbrite without my consent. I would like to have my ticket.

View full review
Pros:
  • Easy accesbilty
Cons:
  • Cancelling tickets with out consent

Preferred solution: My tickets for the event that on friday

User's recommendation: Good website

Steve S Spt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still trying to resolve it, but I am not a “pissed” Customer. I’m sure we’ll work things out. Appreciate everything you do to help people be successful!

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Updated by user May 16, 2025

I updated my payout info but have not received the payout for my event held on May 3 2025

Original review May 14, 2025

Have not received payout for my event and I have accidentally deleted the event from my dashboard. I had started the event twice and thought I was deleting the one I did not use. The event was called dreamer, the Steve Spurgeon experience on Ma

View full review

Preferred solution: Just some help and assurance that the money from my event is now being sent to the right account. Maybe you only deposit on certain days. Just looking for the right information.

User's recommendation: The fees are fair and they do a great job! Lots of tools to help you be successful. I made a mistake with my number and the problem I’m having getting paid out is of my own making. It’s just hard to get a hold of a human being to help.

Susan A Jhu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges on my card are not valid for this charge

Charges were put on my credit card that are not mine! I want them removed! I don't even know what they are, therefore please help me with this action!

View full review
Loss:
$2

Preferred solution: Full refund

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