Eventbrite
Eventbrite Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eventbrite has a 1.5 star rating from 330 reviews, 5% would recommend, with 88% unfavorable responses; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Eventbrite reviews show easy online ticket purchases for many users.
- Expect limited phone support; most interaction is via chat or email.
- Price level reported as high; refunds are a frequent request.
Negative Feedback / Risk Areas
- Frequent customer complaints about no customer service and unresponsive support.
- Repeated reports of refund delays, unauthorized charges, and payout issues.
- Reports of fake or missing tickets and poor UX in the help/chat flow.
Positive Feedback
Some users found ticket buying straightforward and a few issues were resolved by organizers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eventbrite has a 1.5 star rating from 330 reviews, 5% would recommend, with 88% unfavorable responses; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Eventbrite reviews show easy online ticket purchases for many users.
- Expect limited phone support; most interaction is via chat or email.
- Price level reported as high; refunds are a frequent request.
Negative Feedback / Risk Areas
- Frequent customer complaints about no customer service and unresponsive support.
- Repeated reports of refund delays, unauthorized charges, and payout issues.
- Reports of fake or missing tickets and poor UX in the help/chat flow.
Positive Feedback
Some users found ticket buying straightforward and a few issues were resolved by organizers.
Media from reviews





Smithville Inn event
Friends invited me for a birthday gathering on *** at the *** in *** for the *** murder mystery event. Payment was arranged via Apple Pay, but our screen went black and when we went back in, it said the event was sold out. Please please help.
Preferred solution: Any chance to meet with my friends for my birthday for the 30 July 2026 Agatha Christie event at the Smithville Inn in NJ. I called the owner Tony and he said to call you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s a Medicare number
Horrible!!$
Your company gave a Medicare number.Even though your company is hosting a zJuneteenth Celebration. I will be sharing this within my organization
Preferred solution: Nothing now since the phone number is not real
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeveral requests through contact center texts unanswered
- Paid for 4 tickets to January concert; cancelled.
- Rescheduled for February; cancelled.
- Refund of $350; no response; phone led to unrelated sales.
Paid for 4 tickets for a January concert that got cancelled and rescheduled for February which was also cancelled. Requested a refund if my $350 payment, no response Several texts messages sent.
Finally got a phone number and it was a sales department offering free medical device and review of my healthcare.
What does any of that have to do with my refund. Its may 39th no resolution in site
- No pros so far
- No return messages
- Unable to resolve my refund
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund
No one is answering, no one is responding my emails, it is very frustrating when you dont get your money back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Inadequate customer service
I still do not my have tickets for Hair in [GEOGRAPHIC_DATA] My credit card was charged but no tickets, i am going to stop payment on my card
Cant find tickets with my email Cant access tickets
Can't find my tickets with my email for the event. Purchased it with my bank card. It won't let me download it to my phone.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |There isn’t a way to communicate with them. No one answers emails
Súper súper Bad!! They are super rude and dont have customers service at all. I Will no recommend them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis was NOT legit! iHeartRadio Music Awards After Party 2026 – Warwick Los Angeles
- The reviewer says company isn't legitimate and tickets were solicited outside Warwick, illegal.
- Call it scalping; urge avoiding Eventbrite amid hate.
Does not seem to be run as a legitimate company, and was soliciting tickets outside the door of the Warwick which I believe is actually illegal! Isn't that called "scalping"
This may be THE LAST STRAW for Eventbrite, AVOID THEM AT ALL COSTS! I have been all over reddit and Tiktok and people hate, I mean HATE Evenbrite!
Evenbrite = R.I.P.
- Not trustworthy uprofessional and disreputable event planners
Preferred solution: Apology
User's recommendation: AVOID EVENTBRITE, NOT LEGIT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Paid for tickets but they are nowhere to be found
- I bought Dallas tickets but can't locate them.
- Search tools are useless.
- System can't find my transaction from under 24 hours ago; call 682-240-****.
I purchased tickets to an event in Dallas, TX, but I cannot locate them. The search tools they provide are useless, and when I enter the transaction details, the system cannot find it, even though I did it less than 24 hours ago. I need someone to call me back at 682-240-****.
Preferred solution: Full refund
Ticket refunds
When I called, an automated service reply, was that I could not access the call , something about not taking calls from
My area .
User's recommendation: Don’t use Eventbrite , there is no way to speak to a live person, everything is online chat and just takes you in circles
Birthday shout out. Happy birthday Queen
- Hopes for a birthday shoutout.
- Plans to attend a hip and R&B boat party Saturday.
- Callback requested for more info.
- The contact number is 917-442-****.
Amazing, hope I get a birthday shout out. I would be going to the hip and r&b boat party Saturday.
Give you can give me a call back with more information I would be gladly appreciate that.
Thank you.
#917-442-****. Queen
User's recommendation: Yes.?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |15% charge
eventbrite did respond; it's up to the presenter to make good ; the presenter is taking care of it;
we're all good...forgetabout it.
Preferred solution: i'm done; i'm good...forgetabout it
Number out of my area the recording said
My account was deleted, and I don't know who paid and who didn't. I asked three times on the chatbot to be called, but nobody did.
Preferred solution: Access to my account as an organized
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrongful charge
- Charged $125 per ticket vs listed $25.
- The seller can change prices at will.
- I paid almost $800 instead of about $200.
- A $50 refund was offered.
If I could give zero as my review, I would! I was charged $125 per ticket when the ticket price listed was $25!
I was told the seller can change the price when wanted! I would never have purchased tickets that are $20–25 for $125! And the only thing that could be done for me was a refund of $50. I should have paid maybe $200 with taxes and fees, but no, I have paid almost $800!
This should be illegal! Absolutely disgusted by the service.
- Customer service is a joke not worth the convenience
- False pricing
Preferred solution: Price reduction
User's recommendation: Do not purchase from this website. You will get the run around directing you to multiple contacts for nothing!
Schlechte UX, schlechter Chat, furchtbare Erreichbarkeit
- Experiencing problems with the event and no real help is available.
- The AI chat redirects to the same login-for-contact page and is useless.
Probleme mit deiner Veranstaltung? Nein, Hilfe bekommst du natürlich nicht (und selbst beheben kannst dus oft auch nicht). Der KI-Chat ist schlecht und leitet immer auf dieselbe Login-für-Kontaktaufnahme-Seite, die absolut nichts bringt.
User's recommendation: Nur wenn’s nötig ist nutzen
Dadhboard
- Phone number not available from this area.
- User is dissatisfied with Eventbrite.
- A partial contact number 785-224-**** is provided.
I called the phone number and it said this phone number is not available from this area, so as a result, I think Eventbrite doesn't do a very good job. Wouldn't you agree?
You can call me if you'd like at 785-224-****, and then I might be in your good gracious. Thank you very much for your help.
- Sounds good
- Does not deliver
User's recommendation: No phone
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